Job Opportunities

IT Support

We're looking for an experienced IT role, providing technical support and ensuring the whole company runs smoothly.  About The Role Manage all aspects of IT support services including laptops running Windows 10 and Apple Mac OS X; Provide brilliant server and desktop technical support both physically and remotely; Install and configure software and hardware for end-users to agreed standards; Enforce IT processes and procedures; Support end-users in the office for all IT issues and respond to queries in a timely manner; Maintain the existing PCs and peripherals to standards by performing upgrades, new installations and carrying out routine procedures; Assist in the compilation and maintenance of an accurate inventory of hardware and software; Troubleshoot and diagnose hardware/software faults and solve technical and applications problems; Contribute to ensuring that the systems and software help desks are kept up-to-date and messages are passed on and feedback received promptly; Constructing positive communication within the departments ensuring content and materials are reflective and consistent; Supporting global users. About You Experienced in IT role (or similar) and you are able to take directions working with limited supervision as well as apply own initiatives, to come up with new ideas to further improve the level of service delivered to users. Hard Skills Google Mail for business, FTP clients and a variety of web browser HTML, JS, CSS and some content management system (desirable requisiton) Soft Skills Problem Solving Communication (English is mandatory) Adaptability Planning & Organization Autonomy Motivation Ambition Excellence Transparency Team Work About the Role  Manage all aspects of IT support services including laptops running Windows 10 and Apple Mac OS X; Provide brilliant server and desktop technical support both physically and remotely; Install and configure software and hardware for end-users to agreed standards; Enforce IT processes and procedures; Support end-users in the office for all IT issues and respond to queries in a timely manner; Maintain the existing PCs and peripherals to standards by performing upgrades, new installations and carrying out routine procedures; Assist in the compilation and maintenance of an accurate inventory of hardware and software; Troubleshoot and diagnose hardware/software faults and solve technical and applications problems; Contribute to ensuring that the systems and software help desks are kept up-to-date and messages are passed on and feedback received promptly; Constructing positive communication within the departments ensuring content and materials are reflective and consistent; Supporting global users. About You Experienced in IT role (or similar) and you are able to take directions working with limited supervision as well as apply own initiatives, to come up with new ideas to further improve the level of service delivered to users. Hard Skills Google Mail for business, FTP clients and a variety of web browser HTML, JS, CSS and some content management system (desirable requisiton) Soft Skills Problem Solving Communication (English is mandatory) Adaptability Planning & Organization Autonomy Motivation Ambition Excellence Transparency Team Work