Job Opportunities

Operations Sections Manager

The Operations team is a key team in the company that provides business support enhancing organizational performance. The Operations Team is responsible for managing Luxclusif’s warehouses and responsible for the relation between suppliers-warehouses-clients regarding the goods storage. Currently, the Ops team is located in Manila (Philippines).  About The Role Management of subordinate staff of the Operations Manager, supervision and direction of the daily functions of Inbound and Outbound staff (6 employees) Daily supervision of several warehouse operations Development and implementation of Standard Operating Procedures Preparation of daily, weekly and monthly operations reports and attendance of administrative meetings as needed Facilitate staff training regarding company operational initiatives, ensuring processes, procedures and policies are accurately communicated to the team Supervision of Inbound Production Line and Outbound Production Line Address customer service issues, questions, and complaints related to outbound fulfillment Manage projects related to change management, operations growth and scalability Supervise Inbound Forecast & Processing Capacity Develop and implement an Outbound Forecast in coordination with the Outbound Supervisor Work on Ad Hoc projects focused on scalability and expansion About You You graduated in Supply Chain Management and Industrial Engineering (or similar) and you are experienced in Logistics / Operations roles for e-commerce and/or retail companies. Hard Skills Operations Management Planning and Organization Strategic Vision Mandarin (desirable requisition) Japanese (desirable requisition) Soft Skills Leadership Coordination Analytics Reporting Communication Motivation Ambition Excellence Transparency Team Work About the Role  Management of subordinate staff of the Operations Manager, supervision and direction of the daily functions of Inbound and Outbound staff (6 employees) Daily supervision of several warehouse operations Development and implementation of Standard Operating Procedures Preparation of daily, weekly and monthly operations reports and attendance of administrative meetings as needed Facilitate staff training regarding company operational initiatives, ensuring processes, procedures and policies are accurately communicated to the team Supervision of Inbound Production Line and Outbound Production Line Address customer service issues, questions, and complaints related to outbound fulfillment Manage projects related to change management, operations growth and scalability Supervise Inbound Forecast & Processing Capacity Develop and implement an Outbound Forecast in coordination with the Outbound Supervisor Work on Ad Hoc projects focused on scalability and expansion About You You graduated in Supply Chain Management and Industrial Engineering (or similar) and you are experienced in Logistics / Operations roles for e-commerce and/or retail companies. Hard Skills Operations Management Planning and Organization Strategic Vision Mandarin (desirable requisition) Japanese (desirable requisition) Soft Skills Leadership Coordination Analytics Reporting Communication Motivation Ambition Excellence Transparency Team Work

Operations Associate (PH)

We're looking for a fresh graduate in Supply Chain Management, Logistics, or Import/Export management and experienced in Operations roles for e-commerce and/or retail companies. About The Role Support the Inbound and Outbound day to day functions; Process customer orders that require shipment planning; Monitor and track shipments in transit and ensure timely delivery to customers; Process supplier returns for items failing our Inbound Quality Check control; Arrange courier pickup for Buyback orders, stock purchases, Lent Goods sales orders and others that may require processing of waybill for shipment; Maintain and update all relevant files to support daily tasks in Operations and cross-functionally. Monitor and raise irregularities to respective stakeholders ensuring incidents are addressed; Further develop existing tools serving Forecast and Reporting analysis About You Graduated in Supply Chain management, Logistics, Import/Export management (or similar) and you are experienced in Logistics / Operations roles for e-commerce and/or retail companies Hard Skills Detail Oriented Information Monitoring Mandarin (desirable requisition) Japanese (desirable requisition) Soft Skills Planning and Organization Coordination Problem solving Reporting Communication Motivation Ambition Excellence Transparency Team Work About the Role  Support the Inbound and Outbound day to day functions; Process customer orders that require shipment planning; Monitor and track shipments in transit and ensure timely delivery to customers; Process supplier returns for items failing our Inbound Quality Check control; Arrange courier pickup for Buyback orders, stock purchases, Lent Goods sales orders and others that may require processing of waybill for shipment; Maintain and update all relevant files to support daily tasks in Operations and cross-functionally. Monitor and raise irregularities to respective stakeholders ensuring incidents are addressed; Further develop existing tools serving Forecast and Reporting analysis About You Graduated in Supply Chain management, Logistics, Import/Export management (or similar) and you are experienced in Logistics / Operations roles for e-commerce and/or retail companies Hard Skills Detail Oriented Information Monitoring Mandarin (desirable requisition) Japanese (desirable requisition) Soft Skills Planning and Organization Coordination Problem solving Reporting Communication Motivation Ambition Excellence Transparency Team Work

Operations Associate (JP)

We're looking for a fresh graduate in Supply Chain Management, Logistics, or Import/Export management and experienced in Operations roles for e-commerce and/or retail companies. Ideally native Japanese fluent in English, but we will consider people from the Philippines who live in Japan and speak Japanese and English fluently. About the Role Support the Inbound and Outbound day to day functions; Process customer orders that require shipment planning; Monitor and track shipments in transit and ensure timely delivery to customers; Process supplier returns for items failing our Inbound Quality Check control; Arrange courier pickup for Buyback orders, stock purchases, Lent Goods sales orders and others that may require processing of waybill for shipment; Maintain and update all relevant files to support daily tasks in Operations and cross-functionally. Monitor and raise irregularities to respective stakeholders ensuring incidents are addressed; Further develop existing tools serving Forecast and Reporting analysis About You Graduated in supply Chain management, Logistics, Import/Export management (or similar) and you are experienced in Logistics / Operations roles for e-commerce and/or retail companies. Hard Skills Detail Oriented Information Monitoring Mandarin (desirable requisition) Soft Skills Planning and Organization Coordination Problem-solving Reporting Communication Motivation Ambition Excellence Transparency Team Work About the Role  Support the Inbound and Outbound day to day functions; Process customer orders that require shipment planning; Monitor and track shipments in transit and ensure timely delivery to customers; Process supplier returns for items failing our Inbound Quality Check control; Arrange courier pickup for Buyback orders, stock purchases, Lent Goods sales orders and others that may require processing of waybill for shipment; Maintain and update all relevant files to support daily tasks in Operations and cross-functionally. Monitor and raise irregularities to respective stakeholders ensuring incidents are addressed; Further develop existing tools serving Forecast and Reporting analysis About You Graduated in supply Chain management, Logistics, Import/Export management (or similar) and you are experienced in Logistics / Operations roles for e-commerce and/or retail companies. Hard Skills Detail Oriented Information Monitoring Mandarin (desirable requisition) Soft Skills Planning and Organization Coordination Problem-solving Reporting Communication Motivation Ambition Excellence Transparency Team Work